Your Norfolk

Swift response to emergency care needs

Norfolk Swift Response Service provides help, support and reassurance when someone has an urgent, unplanned need at home but doesn’t need the emergency services.

The team can assist with emergency care needs for example if your usual carer is suddenly unavailable. Or if you’ve fallen but are not injured, the team can use special lifting equipment to help make moving as safe as possible.

The service is available 24/7 on 0344 800 8020. Choose option 1 when prompted.

Please help us spread the word about Norfolk Swift Response by sharing this information with friends and family who may be vulnerable.

Staff wear personal protective equipment and social distancing measures are also used where appropriate to minimise the risk of infection to our service users and staff.

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