Your Norfolk

Your Norfolk summer 2019

No place like home: careers in home support

Jo Duale and Dot

Last February, Norfolk County Council helped launch the Government’s national campaign ‘Every Day is Different’ which encourages people to choose social care as a rewarding career.

There are many different roles on offer in social care. Jo Duale (pictured) has worked in home care for 13 years. Several months ago she joined the council’s Enhanced Home Support Service – one of the initiatives which aims to reduce delayed discharges from the region’s three acute hospitals. This service provides 24/7 care for up to 72 hours to get people back on their feet.

“With home support you get to know the people you visit and build a rapport. Giving someone support in a home setting allows me to spend more time with them rather than having to rush off to answer an alarm bell somewhere else.

“For anyone considering a role in home care, I would say, you put a lot into it but you also get a lot out. When I close a front door, I say ‘yes’ to myself, I have truly helped someone.”

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